DELIVERY AND SHIPPING

Welcome to pornelayne.shop. To ensure you clearly understand the order delivery process, please carefully read the following shipping and delivery terms before purchasing meat grinders and related kitchen supplies. Placing an order indicates your agreement to these terms.

  1. Billing Terms and Purchase Nature
    All kitchen supplies on this website (including meat grinders) are one-time sale items and not subscription services.

All orders require a one-time payment at the time of purchase; there are no automatic renewals or recurring charges.

  1. Shipping Location
    Shipping Location: Spain
    All goods are shipped from our Spanish warehouse.
  2. Order Processing Time
    Order processing time: Same-day processing (working days)
    After successful payment, orders will be reviewed, packaged, and shipped on the same day.
  3. Logistics and Delivery Partners

To ensure fast and safe delivery services, we partner with several international and local logistics companies, including but not limited to:

DHL
SEUR
Correos Express
UPS
GLS
The system will automatically select the most suitable carrier based on the delivery address, delivery time, and available logistics resources. After the order is shipped, the customer will receive logistics tracking information.

  1. Delivery Time
    Shipping Time: Approximately 2 days. Actual delivery time may be slightly delayed due to weather, holidays, peak logistics periods, or force majeure.
  2. Return and Refund Policy
    Return Period: Returns can be requested within 30 days of receipt. Goods must be in their original packaging, undamaged, and in a condition suitable for resale.
    Refund Arrival Time: Refunds will be returned to the original payment account within 3 days of confirmation of return. Actual arrival time may vary depending on the processing speed of the payment institution.
  3. Clearance Sale Special Note

Due to continuous operating losses, the merchant has decided to conduct a clearance sale at a loss.

Some meat grinders and kitchen supplies are sold below cost. Inventory is limited, while supplies last. Clearance items are still subject to the website’s standard return and refund policy.

  1. Contact Information

For any shipping or order issues, please contact us:

Email: filiberto@porcelayne.shop

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